Vienna Bed Wooden

This modern bed features a clean, simple design that blends seamlessly with any contemporary space. Its low-profile frame and sleek lines offer a minimalist aesthetic, while high-quality materials ensure durability and comfort. Perfect for those who appreciate understated elegance and functional style.

*Solid wood design with minimal look.
* Available in a variety of choice of wood finishes.
*Solid wood for added strength and durability.
*All wood is sustainably sourced , kiln dried and chemically treated for added durability.

Manufactured By: RUSTIC WOOD INDUSTRIES

Country of Origin: India

Customer Care Number: +919829076707

General
• Place on an even, dry surface; keep away from damp walls and direct sunlight.
•Clean with a soft, dry cloth; wipe spills immediately.
• Avoid harsh chemicals, bleach, and abrasive pads.
• For hydraulic storage: open/close slowly with steady support; don’t overload the compartment.

Wood Care (Mango Wood, NC Lacquer)
• Dust weekly with a microfiber cloth; for marks, use a slightly damp cloth and dry immediately.
• Maintain indoor humidity around 40–60% to minimise seasonal movement.
• Keep away from heat sources and prolonged direct sunlight to prevent warping/fading.
• Use felt pads under legs to protect flooring.
• Minor scratches can often be blended with matching touch-up wax (test in a hidden area first).

Fabric Care (Upholstery Fabric / PU Leather)
• Vacuum fabric upholstery every 2–3 weeks with a soft brush attachment.
• Spot-clean fabric with mild soap solution; blot, don’t rub. Test first.
• PU leather: wipe with a slightly damp cloth and dry; occasional PU-safe conditioner helps prevent cracking.
• Avoid solvents, acetone, alcohol-based cleaners, and colored liquids that may stain.
• Keep sharp objects and pet claws away from upholstered areas.

Hardware & Mechanism
• Re-tighten visible screws/bolts after 2–3 weeks, then every 6 months.
• If the hydraulic lift feels resistant or noisy, stop and contact support—don’t force it.
• Lubrication of moving parts should be done by authorised technicians only.

Storage & Weight Guidance
• Distribute weight evenly inside storage; avoid heavy single point loads.
• Use breathable bags for linens to prevent moisture and odour.
• Do not sit or lean on the open storage panel; close fully before use.

Safety
• Supervise children around the hydraulic mechanism; do not let them operate it.
• Ensure adequate clearance around the bed when opening/closing the storage.

Customisation
• Size, finish, and fabric customisation available.
• Minor dimensional tweaks (±5 cm) usually possible.
• Lead time for custom orders may extend by 1–2 weeks.
• Note: Customised products are not eligible for return/refund unless damaged or defective on arrival.

Returns
• Accepted within 7 days of delivery if unused, unassembled, and in original packaging.
• Not eligible: customised products.
• Process: raise a return request with photos of the issue.
• Item must be repacked securely for pickup.

Refunds
• Processed after QC of the returned item at our facility.
• Timeline: typically 5–7 business days to the original payment method.
• Possible deductions: two-way shipping or repackaging if applicable.
• Replacements are prioritised for transit damage cases.

Warranty
• 12-month limited warranty on manufacturing defects for wooden structure and hardware.
• Covered: structural integrity, faulty hardware, workmanship defects.
• Not covered: normal wear and tear, fabric stains/cuts/burns, moisture damage, misuse, unauthorised repairs.
• Hydraulic storage mechanism covered for manufacturing defects.

Shipping
• Dispatch timeline: ~30 days from order confirmation (custom orders may vary).
• Packaging: multi-layer protective materials.
• Transit time depends on location; remote PIN codes may take longer.

Delivery & Assembly
• Doorstep delivery with expert assembly included for eligible PIN codes.
• Ground-floor delivery standard; floors without lift access may incur a handling fee.
• Keep the area clear; allow ~60–90 minutes for assembly.
• Retain packaging until assembly is complete and you’ve inspected the product.

Color & Grain Variations
• Mango wood is natural—expect slight variations in grain, color, and knots.
• Screen colors can differ from real finishes.

Mattress & Load
• Fits standard mattresses for the listed size.
• Recommended mattress thickness: 6–10 inches.
• For hydraulic storage: open/close slowly; avoid overloading.
• Avoid jumping or point loads on slats and headboard.